Frequently Asked Questions
What are your shipping details?
When you join our membership program or place an order worth $50 or more, shipping will be provided free of charge. For all other orders, shipping costs will be calculated based on your chosen shipping method and the weight of your order. Orders weighing between 0 and 5 pounds have a standard shipping rate of $5.95.
Once you've placed your order, it will be processed and dispatched within 24 to 48 hours. We collaborate with reputable shipping providers like DHL eCommerce, USPS, or ePacket, selecting the most suitable one based on your location and the fastest service available.
What is your return policy?
You have a full year to request a return for any item you receive.
If you wish to request a return, please ensure that the item is in the same condition as when you received it. This means it should be unworn or unused, with all tags still attached, and in its original packaging. Additionally, remember to retain the receipt or proof of purchase.
What are the benefits for members?
We have a limited stock of highly coveted items. As a member, you'll be notified about our most rare products first, giving you the chance to secure your purchase before anyone else.
You'll also receive exclusive discounts and enjoy free shipping without any minimum spend. Subscribe to our membership for free.
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We hope you have a great experience at our store!